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Practitioner Supplies

Herbal Supplement Manufacture, Lancashire

Background

Founded in 1988 and located in Burnley, their Lancashire base, Practitioner Supplies are a niche independent company with a passion for cleansing and the remarkable health benefits through detoxing, with the assistance of therapeutic herbs.

The product range has grown significantly over the years to include a modest range of useful herbal products and sundries, with particular relevance to colon hydrotherapists as an adjunct to colonic irrigation treatments and patient maintenance.

About S3B

Based in Kent, S3B Machinery, supply tablet pressing, capsule filling and associated equipment manufactured to their own spec in from a trusted partner in China using critical components sourced from best-in-class global suppliers. With S3B Machinery products customers gain the cost benefits of Chinese manufacture in price paid, with the reassurance that high component quality improves reliability, protecting their business from costly interruption as well as the peace of mind that comes from a track record in excellent after sales service

The Need

Market growth and greater demand for the brand was stressing the production side supply chain. The existing table top encapsulation machine was too small to meet customer demand necessitating a move to outsourcing in order to keep pace with volumes. However, the combined pressures of the COVID lockdown and overall growing market demand for herbal supplements was pushing lead times from outsourced production to 3-4 months. This was clearly not a sustainable solution and the decision was made by the board to bring all production in house and to acquire a capsule filling machine that was capable of higher volume throughput.

The Solution

As a result of market research, Practitioner Supplies selected the semi automatic capsule filler S3B-25-C from S3B Machinery; they originally considered a manual table-top machine but it was deemed too labour intensive given forecast sales volumes. Capable of producing 25,000 capsules per hour, the S3B-25-C is fitted with a Siemens PLC screen, runs Siemens software and uses a Becker German built vacuum pump – these enhancements mean that the core of the machine is powered by more reliable European technology.

The S3B-25-C from S3B Machinery was chosen because the machine type was perfect for their existing production needs, with capability of meeting increased demand as well as offering new product development opportunities. It was also great value for money and easy to use. Return on investment is proving to be fast; the new machine will recoup its cost inside 12 months, as well as allowing much greater market agility.

S3B Machinery was selected as they are UK based and could provide not only a competitive price, but also aftersales support. This has included guidance in terms of best practise and access to technical support and parts.

On the back of the performance of the S3B-25-C, its immediate impact on their business, and great customer service, Practitioner Supplies have invested in further equipment from S3B Machinery in the form of a Capsule Polisher.